FREE SHIPPING + FREE RETURNS FREE SHIPPING + FREE RETURNS

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info@mzfairtrade.com

Standard Free Shipping

Standard Free Shipping

To receive by Christmas*, standard delivery orders must be placed by the dates outlined below.

Orders placed after the below dates should choose expedited shipping.

Standard shipping orders ship the next business day after being placed.

SHIPPING TO ORDER BY

CONTINENTAL U.S.

12/16

HAWAII + ALASKA

12/14

CANADA + AUSTRALIA

12/4


UPS Expedited

UPS Expedited

To receive by Christmas*, expedited orders must be placed by the dates and options outlined below.

Expedited orders must be placed by 9 AM PST to ship the same day.

 

ORDER ON CHOOSE OPTION

12/19

3 DAY AIR

12/20 - 12/21

2 DAY AIR

12/22

NEXT DAY AIR

*Please note that USPS does not guarantee ship times.

Please choose UPS expedited to ensure delivery by Christmas.

These are estimates based on what the carriers have quoted for 2021. Carriers have been experiencing industry-wide shipping delays. MZ is not responsible for standard or expedited delivery shipments arriving after Christmas, or any other delays beyond our control.


Other Shipping Information

Shipping Cost

We offer free standard shipping on all orders in the continental U.S.

Shipping to Hawaii, Alaska and International locales are calculated at checkout.

Tracking

You can track your order by logging into your account and accessing your "Purchases" under the "My Account" tab. You can also track your shipment from the link within the "Shipping Confirmation" email you receive. If you are having any trouble tracking your order please reach out to us: info@mzfairtrade.com.

Standard Shipping Services

We ship with USPS for most standard shipments. We gladly ship to Post Office Boxes.

Expedited Services

Expedited orders placed before 9 a.m. PST, Monday through Friday will ship the same day. Expedited orders placed after this time will ship the next business day.

Refused or Returned Packages

If you refuse a shipment from MZ, you are responsible for the original shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to MZ. This amount will be deducted from your merchandise refund. Please email your shipping and handling questions or comments to info@mzfairtrade.com or call Customer Service toll free at 1-888-211-1625.

Lost or Damaged Packages

Insurance is not included in your purchase. We offer Route Shipping Insurance as an add-on to all orders. This inexpensive service protects you in the event of a lost, stolen or damaged order. You will be offered the option to add Route Shipping Insurance to your order at checkout. If you decline this insurance we cannot guarantee that you will be reimbursed in the unlikely event of a lost, stolen or damaged shipment.

MZ is not responsible for any lost or stolen packages., but we will work closely with you and the carrier to try and resolve any situation. We will not offer refund or replacement of items until the carrier approves the claim. If you think your package has been lost or incorrectly marked as delivered please reach out to us at info@mzfairtrade.com. Some standard shipments do not qualify for claims with USPS.

Return Policy

Please visit our Returns + Exchanges page for more information.

International Shipping

Currently we only ship internationally to Canada and Australia.

Cost

All orders to Canada are shipped with USPS. Cost is calculated at checkout. Please email info@mzfairtrade.com for information and rates on international shipping to your country.

Shipping Time

Orders may be subject to customs clearance procedures which can cause delays beyond original delivery estimates.

Duties + Taxes

You are subject to all the rules regarding customs, duties and taxes for your country. MZ is not responsible for any duties or taxes incurred on an international shipment.

Contact Us

Contact Us

info@mzfairtrade.com